Frequently Asked Questions

Get answers to common questions about TrueTox Membership.

Members receive full-face Xeomin or Dysport treatments every three months, totaling four treatments per year as part of membership. Scheduled maintenance visits include provider adjustments, and extra touch-ups can be arranged if clinically necessary.

We offer Xeomin and Dysport for full-face correction under the TrueTox Membership. Your provider will recommend the appropriate product based on your anatomy, movement patterns, and treatment goals to achieve natural, balanced, and long-lasting results.

Yes—product selection is individualized. Your clinician may recommend switching based on response, tolerance, or evolving aesthetic goals. Any changes are documented and timed to ensure safety and consistent outcomes, with follow-up adjustments scheduled during your regular quarterly visits.

We will work with you to reschedule promptly; timely appointments maximize maintenance. Depending on timing, providers may offer adjustments at the next visit. Repeated missed visits could affect outcomes and may be subject to membership policies.

Yes. The membership includes professional consultations, clinical monitoring, and provider-led adjustments during scheduled quarterly treatments. This ensures treatments are tailored over time and any concerns are addressed promptly without additional standard consultation fees.

Cancellation and pause policies are managed through client agreement; notify us in advance to avoid billing. We offer pause options for extenuating circumstances and prorated refunds when applicable. Contact membership support for specifics and to review any contractual terms.