Frequently Asked Questions

Get answers to common questions about Virtual Consult.

Prepare a list of concerns, current medications, and prior treatments. Upload clear photos if requested, ensure good lighting, and have questions ready. A stable internet connection and a quiet space help maximize the value of your consultation.

Typical sessions last 20–30 minutes, which allows review of history, goals, and preliminary recommendations. Longer or follow-up consultations can be scheduled if you have multiple concerns or require a more detailed treatment plan.

Yes — our clinicians provide informed treatment recommendations based on your history, photos, and discussion. Some procedures may still require an in-person exam for final assessment and safety clearance prior to treatment.

We use secure, HIPAA-compliant platforms and maintain strict confidentiality. Personal health information and photos are stored securely and only accessed by authorized staff for treatment planning and follow-up.

Most aesthetic procedures are elective and not covered by insurance, though diagnostic consultations may be. We provide cost estimates and billing codes to help you verify coverage with your insurer beforehand.

Book online through our website, call our front desk, or email us. You will receive an intake form, confirmation with secure meeting details, and instructions for photos or technology requirements prior to your appointment.